Return policy

Digital (Online and Instore Kiosk) purchases

A. If we accidentally sent you faulty, damaged or incorrect goods,please allow us to replace or refund products as follows:
Please notify us within 15 days of such an unsatisfactory order by emailing us on [email protected] and ask us to collect your unsatisfactory order. Please ensure that:
You refer to your order number when contacting us
You indicate whether you want a replacement item or a refund
If you need a refund, the refund will be done back to the same tender that the original sale was done with once the goods arrive at our warehouse, except for the Vitality Discounts (ie. Wicode vouchers) which will be refunded back onto a Sportsmans Warehouse Gift Card.
We will send our courier to collect the unsatisfactory item from you
B. If the incorrect size or colour was selected during your purchase OR if you are dissatisfied with an item purchased from our online store
 Exchange at a store
Take the item and your tax invoice to your nearest store. We will happily exchange the item with the correct size or colour that you want provided that the conditions of our Refund & Exchange policy have been satisfied.

1. Take the item and your tax invoice to your nearest store. We will happily process a refund provided that the conditions of our Refund & Exchange policy have been satisfied. The refund will be done back to the same tender that the original sale was done with, except for the following tenders which will be refunded back onto a Sportsmans Warehouse Gift Card when an in-store refund is done:
Mobicred

Payflex

PayJustNow

Discovery Miles

Vitality Discounts (ie. Wicode vouchers)